2 weeks after my call to tech support, the box for my laptop is here!
Turns out Toshiba is using a different costumer service/repair service than when I first bought my laptop. They said I had to send it in with the hard drive (which will be formatted) even though it’s completely a video card issue.
Goodbye 20 gigs of rare, lossless, perfectly reserved, and hard to find Daft Punk albums, bootlegs and singles!